Terms and Conditions

Privacy Policy
Last updated: August 15, 2023
Thank you for choosing ARC Rentals NC. This Privacy Policy describes our policies and
procedures on the collection, use and disclosure of your personal information when you
use our services. We are committed to protecting your privacy and ensuring the security
of your personal information. Please read this policy carefully to understand how we
handle your information.
Information We Collect
We may collect the following types of personal information:
. Contact Information: Including your name, address, phone number, and email
. Driver’s License and Identification: We may collect your driver’s license
information, passport details, and other identification necessary for rental
. Payment Information: Credit card details, billing address, and other payment
related information.
. Rental History: Information about your previous rental transactions with us.
. Location Data: We may collect location data from the vehicle during the rental
period, subject to your consent.
. Communications: Records of your correspondence with us, including emails,
chats, and phone conversations.
. Feedback: Any feedback, reviews, or surveys you provide to us.
How We Use Your Information
We use your personal information for the following purposes:
. Rental Services: To provide you with rental vehicles, process reservations, and
manage your rental history.
. Customer Support: To respond to your inquiries, resolve issues, and provide
customer support.
. Payment Processing: To process payments for rentals and related services.
. Communication: To send transactional notifications, updates, and promotional
.Improvement: To analyze usage patterns, improve our services, and develop
new offerings.
. Legal Obligations: To comply with legal requirements and respond to legal

Data Sharing and Disclosure
We may share your information with the following entities:
. Service Providers: We may share your information with third-party service
providers who assist us in providing our services, such as payment processors,
customer support, and vehicle maintenance services.
. Affiliates: We may share your information with our affiliated companies for
business purposes.
. Legal Compliance: We may disclose your information to comply with legal
obligations, respond to legal requests, or protect our rights and interests.
. Business Transactions: In the event of a merger, acquisition, or sale of assets,
your information may be transferred as part of the transaction.
Your Choices
. Opt-Out: You can opt out of receiving promotional emails by following the
instructions provided in the email.
. Location Data: You can disable location services on your device or vehicle to
prevent the collection of location data.
. Access and Correction: You can access, correct, or update your personal
information by contacting us.
We implement appropriate technical and organizational measures to protect your
personal information from unauthorized access, loss, misuse, or alteration.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly
collect personal information from children.
Law enforcement
Under certain circumstances, the Company may be required to disclose your Personal
Data if required to do so by law or in response to valid requests by public authorities
(e.g. a court or a government agency).
Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action
is necessary to:
. Comply with a legal obligation
. Protect and defend the rights or property of the Company
. Prevent or investigate possible wrongdoing in connection with the Service
. Protect the personal safety of Users of the Service or the public
. Protect against legal liability

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our
website, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at
By using our services, you consent to the collection, use, and sharing of your personal
information as described in this Privacy Policy.

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